SY

Workflow engine

Automations

Route, enrich, and resolve work without sacrificing human control.

Runs this month

2,610
+12.6% vs last month

Success rate

98.7%
34 retries recovered

Time saved

428h
Estimated agent time

Failed runs

7
0 require attention

Enterprise lead routing

Active

When

New qualified lead

Then

Enrich → score → assign

Runs1,284Success99.4%

Billing escalation

Active

When

Billing intent + negative sentiment

Then

Pause AI → priority queue

Runs428Success98.8%

Stale conversation follow-up

Active

When

No reply after 48 hours

Then

Send email → close after 7d

Runs806Success96.7%

Account health alert

Paused

When

Health score below 60

Then

Notify manager → create task

Runs92Success100%