Compliance
Audit log
Immutable tracking for users, AI actions, webhooks, and background jobs.
| Event | Actor | Resource | Details | IP address | Time | Result |
|---|---|---|---|---|---|---|
AI_REPLY_SENT | AI Agent | conversation:cv_18492 | Automated reply sent with policy citation | 103.86.44.12 | 2 min ago | Success |
HUMAN_TAKEOVER | Shao Yau | conversation:cv_18488 | AI paused; assigned to Billing Support | 175.143.22.8 | 7 min ago | Success |
KNOWLEDGE_SYNC | System | source:returns-policy | 42 documents embedded into tenant collection | internal | 12 min ago | Success |
ROLE_UPDATED | Amira Hassan | user:usr_203 | Role changed from Agent to Manager | 115.134.19.4 | 26 min ago | Success |
WEBHOOK_REJECTED | System | provider:whatsapp | HMAC signature did not match | 45.91.22.104 | 38 min ago | Blocked |